CLIENT SUPPORT EXECUTIVE (Japanese Speaker)

Job Responsibilities

• Assist on a worldwide online payment system.

• Interact with customers via chat and phone.

• Support and help the customers.

• Provide timely support to customers through chat and phone.

• Handle customer’s concerns positively and professionally.

• Works with other team members in identifying better ways in providing better customer support.

• Participate in additional training courses as required.

• Maintains and improves quality of service by giving recommendations.

• Keeps job knowledge up to date by attending upskill training to improve skills

• Meet all key performance indicators set by the company and client.

• Adhere to the policies set by the company.

Job Requirement

• Native Japanese speaker

• Able to work in Penang, Malaysia

• Willing to learn

Job Information

Job type: Permanent, Full time

Nationality: Native Japan

Flight ticket is provided

Accommodation for 2 weeks will be provided

Basic salary + Language allowance + Housing allowance + VISA are provided

Salary: RM8,000.00 to RM8,500.00 /month

Send your updated cv to aishikin.rohani@careerfos.com