Key elements of this job include continuous improvement and change management, business continuity and compliance and management of Data Centre staff and operations
Lead DevOps activities to enable CI/CD capability in IT application cycle
Lead daily operations of various Infrastructure domains: Iaas/Paas/Saas/DBA/Unix/Linux/Backup/Storage, etc, including: Manage offshore support contractors in service delivery
Povide strategic decision and technical guidance by working closely with IT delivery team on adopting standards and best practices
Review batch jobs and online schedule and liaise with Application Team for any systems error and recovery
Conducting regular team meeting for individual knowledge domain
Data Centre inventory management and control include capacity planning and technology refresh
Check for accurate execution of production scheduled task and log books
Plan the operators’ shift duty
Oversee a variety of software programs, including monitoring, backup, production job scheduling and problem ticketing software including patch management.
Responsible for the physical security and maintenance of the data center
Prepare Data Center document for approval
Manage and monitor the DC operations team to ensure that assigned Issues and Incidents are dealt with promptly, and within the agreed SLAs and OLA
Acts as an escalation point for delays and complications for Major Incidents and Problems
Manage the DC Service Providers and other Development and Lab related service providers service level and govern them closely
Prepare and submit regular reports to ITD management on DC Operations and SLA at Weekly and Monthly meetings.
Work closely with IT management team on KPI planning and monitoring
Actively participates in project planning of various knowledge domains to ensure timely and successful completion of projects
Degree in Information Technology, Computer Science, Manage Information Science or equivalent
Minimum 6 years of data center management experience, and preferably prior supervisory experience in area of at least 2 years in cloud-computing environment
Experience in building large-scale data processing systems
Experience in machine learning and/or image processing
Understanding of Data Centre, Development and Laboratory technologies and best practices
Have experience managing all operational functions of a small to medium scale data center
Knowledge of change management controls / processes
Strong time management skills to balance changing workloads in a dynamic work environment
Experience with driving efficient operations processes
Worked with Agile, DevOps, Security Analytics, Microservices, Open API on Hybrid Cloud, good to have VMware / Citrix / CCNA Certified; AWS or Azure Certifications.
Strong knowledge on Oracle DBA, Oracle Apps DBA, MySQL DBA, PG DBA, SQL, Hadoop. Candidate should be OCP DBA certified
Define and manage team performance to measurable operational metrics.
Knowledge of industry technology trends and strong experience in multi-tiered, distributed application and service architectures.
Familiar with Security tools, such as Symantec Data Leakage Protection
Basic understanding of other Infrastructure domains such as Windows, Virtualization, Network, Security
Experience with disaster recovery methodologies
Working knowledge of backup systems
Good knowledge on Linux, MS Cluster, Java / unix shell / Python / Zabbix / Ansible
Good understanding and hands-on experience of AWS or Azure or google cloud
Knowledge of Information Technology Infrastructure Library (ITIL) standards preferred
Strong in-Service delivery and vendor management
Service Management or Support of Incident Management escalation procedures in a large scale and diverse environment
Mature workers are welcome to apply